Your Velvet Bottle Delivery Experience

At The Velvet Bottle, we treat every order with the same care and respect we give to our wines. From selection to safe arrival, our goal is to ensure your bottles reach you in perfect condition.

Shipping Areas

We deliver across Singapore. For destinations outside our standard routes, please contact us—we’ll do our best to make it possible.

Delivery Days

Monday to Friday. Orders (excluding perishables) are usually dispatched within 2–3 working days of payment, with every effort made to send them sooner.

Special Locations & Timing

Weekend, public holiday, Sentosa, and Jurong Island deliveries incur a small additional fee, ensuring your wines arrive with care for life’s special moments.

Shipping Rates

We reserve the right to adjust shipping rates at any time without prior notice.

Packaging & Care

All wines are securely packed using premium protective materials, designed to safeguard both the bottle and its provenance. Temperature-conscious handling ensures quality from our cellar to your door.

Shipping Costs

Delivery fees are calculated at checkout, based on your location and order size. Free delivery is available for orders above SGD 100 or with select membership tiers.

International Orders

Customs duties and import taxes may apply depending on your location. We recommend checking local regulations on wine imports prior to purchase.

Special Requests

If you’d like to schedule a delivery for a celebration, require discreet packaging, or have unique requests, our team will accommodate whenever possible.

📩 For questions or assistance, please contact us at letsdrink@thevelvetbottle.com.